{"id":4439,"date":"2021-10-12T16:27:24","date_gmt":"2021-10-12T16:27:24","guid":{"rendered":"http:\/\/dummy.xtemos.com\/woodmart2\/elementor\/?page_id=4439"},"modified":"2026-02-06T18:06:29","modified_gmt":"2026-02-06T18:06:29","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/netovanice.fr\/fr\/contact-us\/","title":{"rendered":"Contactez nous"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4439\" class=\"elementor elementor-4439\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9679ae e-con-full wd-section-stretch-content e-flex e-con e-parent\" data-id=\"b9679ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80f4398 elementor-widget elementor-widget-html\" data-id=\"80f4398\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"nv-contact-page\" aria-label=\"Page de contact NETOVA\">\n  <style>\n    .nv-contact-page{\n      --nv-ink:#111;\n      --nv-muted:#777;\n      --nv-soft:#f4f5f6;\n      --nv-line:#e9eaec;\n      --nv-green:#47b032;\n\n      width:min(1200px, calc(100% - 40px));\n      margin:0 auto;\n      padding:34px 0 10px;\n      font-family:inherit;\n      color:var(--nv-ink);\n    }\n    .nv-contact-page *{ box-sizing:border-box; }\n\n    \/* Title *\/\n    .nv-title{\n      margin:0 0 6px;\n      font-size:42px;\n      font-weight:900;\n      letter-spacing:-.02em;\n      line-height:1.05;\n    }\n    .nv-sub{\n      margin:0 0 26px;\n      color:var(--nv-muted);\n      font-size:16px;\n      line-height:1.55;\n      max-width:72ch;\n    }\n\n    \/* Layout *\/\n    .nv-grid{\n      display:grid;\n      grid-template-columns: 1.15fr .85fr;\n      gap:44px;\n      align-items:start;\n    }\n\n    \/* Head labels like in screenshot *\/\n    .nv-kicker{\n      margin:0 0 10px;\n      font-size:12px;\n      letter-spacing:.12em;\n      text-transform:uppercase;\n      color:#a0a0a0;\n    }\n    .nv-h2{\n      margin:0 0 18px;\n      font-size:28px;\n      font-weight:900;\n      letter-spacing:-.01em;\n    }\n\n    \/* Divider *\/\n    .nv-divider{\n      height:1px;\n      background:var(--nv-line);\n      margin: 0 0 18px;\n    }\n\n    \/* FAQ *\/\n    .nv-faq{\n      border-top:1px solid var(--nv-line);\n    }\n    .nv-item{\n      border-bottom:1px solid var(--nv-line);\n      padding: 16px 0;\n    }\n    .nv-q{\n      display:flex;\n      align-items:center;\n      justify-content:space-between;\n      gap:16px;\n      cursor:pointer;\n      user-select:none;\n    }\n    .nv-qleft{\n      display:flex;\n      align-items:flex-start;\n      gap:12px;\n      min-width:0;\n    }\n    .nv-dot{\n      width:10px; height:10px;\n      border-radius:999px;\n      background:var(--nv-green);\n      margin-top:6px;\n      flex:0 0 10px;\n      box-shadow: 0 0 0 4px rgba(71,176,50,.12);\n    }\n    .nv-qtext{\n      font-size:18px;\n      font-weight:800;\n      line-height:1.3;\n      color:#222;\n    }\n    .nv-toggle{\n      width:44px; height:44px;\n      border-radius:12px;\n      border:1px solid #dfe3e6;\n      background:#fff;\n      display:grid;\n      place-items:center;\n      flex:0 0 44px;\n      transition: transform .15s ease, border-color .15s ease;\n    }\n    .nv-item[open] .nv-toggle{\n      border-color: rgba(71,176,50,.45);\n      transform: rotate(180deg);\n    }\n    .nv-a{\n      margin: 10px 0 0 22px;\n      color:var(--nv-muted);\n      font-size:15px;\n      line-height:1.7;\n      max-width:68ch;\n    }\n\n    details summary{ list-style:none; }\n    details summary::-webkit-details-marker{ display:none; }\n\n    \/* Contact right *\/\n    .nv-contact-card{\n      border:1px solid var(--nv-line);\n      border-radius:14px;\n      background: #fff;\n      padding:16px;\n    }\n    .nv-contact-row{\n      display:flex;\n      gap:14px;\n      align-items:flex-start;\n      padding:12px 0;\n      border-bottom:1px solid var(--nv-line);\n    }\n    .nv-contact-row:last-child{ border-bottom:none; padding-bottom:0; }\n    .nv-ico{\n      width:44px; height:44px;\n      border-radius:999px;\n      background: rgba(71,176,50,.12);\n      display:grid;\n      place-items:center;\n      flex:0 0 44px;\n      border: 1px solid rgba(71,176,50,.22);\n    }\n    .nv-label{\n      font-weight:900;\n      margin:0;\n      line-height:1.2;\n      color:#1f2937;\n    }\n    .nv-val{\n      margin:4px 0 0;\n      color:#6b7280;\n      line-height:1.4;\n    }\n    .nv-contact-card a{\n      color:#6b7280;\n      text-decoration:none;\n      border-bottom: 1px dashed rgba(71,176,50,.55);\n    }\n    .nv-contact-card a:hover{\n      color:var(--nv-green);\n      border-bottom-color: rgba(71,176,50,1);\n    }\n\n    \/* Optional form block (Elementor form shortcode placeholder) *\/\n    .nv-form-wrap{\n      margin-top:18px;\n      border:1px solid var(--nv-line);\n      border-radius:14px;\n      background:#fff;\n      padding:16px;\n    }\n    .nv-form-title{\n      margin:0 0 10px;\n      font-size:16px;\n      font-weight:900;\n      color:#1f2937;\n    }\n    .nv-form-note{\n      margin:0;\n      font-size:13px;\n      color:#8b8b8b;\n      line-height:1.55;\n    }\n    .nv-form-slot{\n      margin-top:12px;\n    }\n\n    @media (max-width: 980px){\n      .nv-title{ font-size:34px; }\n      .nv-grid{ grid-template-columns: 1fr; gap:26px; }\n      .nv-a{ margin-left:0; }\n    }\n  <\/style>\n\n  <h1 class=\"nv-title\">Contact<\/h1>\n  <p class=\"nv-sub\">\n    Une question sur un produit, une commande ou un retour ? \u00c9crivez-nous - r\u00e9ponse rapide sur jours ouvr\u00e9s.\n  <\/p>\n\n  <div class=\"nv-grid\">\n    <!-- LEFT: FAQ -->\n    <div>\n      <p class=\"nv-kicker\">QUESTIONS D'INFORMATION<\/p>\n      <h2 class=\"nv-h2\">Questions fr\u00e9quemment pos\u00e9es<\/h2>\n      <div class=\"nv-divider\"><\/div>\n\n      <div class=\"nv-faq\" aria-label=\"FAQ\">\n        <details class=\"nv-item\" open>\n          <summary class=\"nv-q\">\n            <span class=\"nv-qleft\">\n              <span class=\"nv-dot\" aria-hidden=\"true\"><\/span>\n              <span class=\"nv-qtext\">Recevrai-je le m\u00eame produit que celui qui figure sur la photo ?<\/span>\n            <\/span>\n            <span class=\"nv-toggle\" aria-hidden=\"true\">\n              <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\">\n                <path d=\"M7 10l5 5 5-5\" stroke=\"#222\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n              <\/svg>\n            <\/span>\n          <\/summary>\n          <p class=\"nv-a\">\n            Oui. Toutes les images des produits figurant sur notre site Internet sont r\u00e9elles et repr\u00e9sentent fid\u00e8lement l'article que vous recevrez.\n            Dans de rares cas, l'emballage ou des d\u00e9tails mineurs du design peuvent varier l\u00e9g\u00e8rement en raison de mises \u00e0 jour du fabricant, mais les sp\u00e9cifications techniques et les fonctionnalit\u00e9s restent identiques.\n            mais les sp\u00e9cifications techniques et les fonctionnalit\u00e9s restent identiques.\n          <\/p>\n        <\/details>\n\n        <details class=\"nv-item\">\n          <summary class=\"nv-q\">\n            <span class=\"nv-qleft\">\n              <span class=\"nv-dot\" aria-hidden=\"true\"><\/span>\n              <span class=\"nv-qtext\">O\u00f9 puis-je consulter mon ticket de caisse ?<\/span>\n            <\/span>\n            <span class=\"nv-toggle\" aria-hidden=\"true\">\n              <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\">\n                <path d=\"M7 10l5 5 5-5\" stroke=\"#222\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n              <\/svg>\n            <\/span>\n          <\/summary>\n          <p class=\"nv-a\">\n            Vous recevez votre re\u00e7u\/facture par e-mail apr\u00e8s confirmation. Si vous avez un compte,\n            il est \u00e9galement disponible sous <b>Mes commandes<\/b>.\n          <\/p>\n        <\/details>\n\n        <details class=\"nv-item\">\n          <summary class=\"nv-q\">\n            <span class=\"nv-qleft\">\n              <span class=\"nv-dot\" aria-hidden=\"true\"><\/span>\n              <span class=\"nv-qtext\">Comment retourner un article ?<\/span>\n            <\/span>\n            <span class=\"nv-toggle\" aria-hidden=\"true\">\n              <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\">\n                <path d=\"M7 10l5 5 5-5\" stroke=\"#222\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n              <\/svg>\n            <\/span>\n          <\/summary>\n          <p class=\"nv-a\">\n            Envoyez-nous un courriel avec votre num\u00e9ro de commande et le motif. Nous confirmerons l'\u00e9ligibilit\u00e9 et enverrons les instructions de retour.\n            Des photos peuvent \u00eatre utiles si l'article est arriv\u00e9 endommag\u00e9.\n          <\/p>\n        <\/details>\n\n        <details class=\"nv-item\">\n          <summary class=\"nv-q\">\n            <span class=\"nv-qleft\">\n              <span class=\"nv-dot\" aria-hidden=\"true\"><\/span>\n              <span class=\"nv-qtext\">Allez-vous r\u00e9approvisionner les articles indiqu\u00e9s comme \u00e9tant \u201cen rupture de stock\u201d ?\u201d<\/span>\n            <\/span>\n            <span class=\"nv-toggle\" aria-hidden=\"true\">\n              <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\">\n                <path d=\"M7 10l5 5 5-5\" stroke=\"#222\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n              <\/svg>\n            <\/span>\n          <\/summary>\n          <p class=\"nv-a\">\n            En g\u00e9n\u00e9ral, oui. Le r\u00e9approvisionnement d\u00e9pend du fournisseur. Envoyez-nous le lien\/nom du produit et nous vous ferons part de notre meilleure estimation\n            ou sugg\u00e9rerons une alternative.\n          <\/p>\n        <\/details>\n\n        <details class=\"nv-item\">\n          <summary class=\"nv-q\">\n            <span class=\"nv-qleft\">\n              <span class=\"nv-dot\" aria-hidden=\"true\"><\/span>\n              <span class=\"nv-qtext\">O\u00f9 puis-je exp\u00e9dier ma commande ?<\/span>\n            <\/span>\n            <span class=\"nv-toggle\" aria-hidden=\"true\">\n              <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\">\n                <path d=\"M7 10l5 5 5-5\" stroke=\"#222\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n              <\/svg>\n            <\/span>\n          <\/summary>\n          <p class=\"nv-a\">\n            Les options d'exp\u00e9dition apparaissent automatiquement au moment du paiement en fonction de votre adresse et de la disponibilit\u00e9 du transporteur.\n          <\/p>\n        <\/details>\n      <\/div>\n    <\/div>\n\n    <!-- RIGHT: Contact -->\n    <div>\n      <p class=\"nv-kicker\">INFORMATIONS SUR NOUS<\/p>\n      <h2 class=\"nv-h2\">Contactez-nous pour toute question<\/h2>\n      <div class=\"nv-divider\"><\/div>\n\n      <div class=\"nv-contact-card\" aria-label=\"Contacts NETOVA\">\n        <div class=\"nv-contact-row\">\n          <div class=\"nv-ico\" aria-hidden=\"true\">\n            <!-- phone -->\n            <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\">\n              <path d=\"M6.6 10.8c1.6 3 3.6 5 6.6 6.6l2.2-2.2c.3-.3.7-.4 1.1-.2 1.2.4 2.5.7 3.9.7.6 0 1 .4 1 1V20c0 .6-.4 1-1 1C11.8 21 3 12.2 3 1c0-.6.4-1 1-1h3.3c.6 0 1 .4 1 1 0 1.4.2 2.7.7 3.9.1.4 0 .8-.2 1.1L6.6 10.8z\" fill=\"#111\"\/>\n            <\/svg>\n          <\/div>\n          <div>\n            <p class=\"nv-label\">T\u00e9l\u00e9phone<\/p>\n            <p class=\"nv-val\"><a href=\"tel:+33767750565\">+33 767 750 565<\/a><\/p>\n          <\/div>\n        <\/div>\n\n        <div class=\"nv-contact-row\">\n          <div class=\"nv-ico\" aria-hidden=\"true\">\n            <!-- mail -->\n            <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\">\n              <path d=\"M20 4H4c-1.1 0-2 .9-2 2v12c0 1.1.9 2 2 2h16c1.1 0 2-.9 2-2V6c0-1.1-.9-2-2-2zm0 4-8 5L4 8V6l8 5 8-5v2z\" fill=\"#111\"\/>\n            <\/svg>\n          <\/div>\n          <div>\n            <p class=\"nv-label\">Courriel<\/p>\n            <p class=\"nv-val\"><a href=\"mailto:contact@netovanice.fr\">contact@netovanice.fr<\/a><\/p>\n          <\/div>\n        <\/div>\n\n        <div class=\"nv-contact-row\">\n          <div class=\"nv-ico\" aria-hidden=\"true\">\n            <!-- pin -->\n            <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\">\n              <path d=\"M12 2c-3.9 0-7 3.1-7 7 0 5.3 7 13 7 13s7-7.7 7-13c0-3.9-3.1-7-7-7zm0 9.5c-1.4 0-2.5-1.1-2.5-2.5S10.6 6.5 12 6.5s2.5 1.1 2.5 2.5S13.4 11.5 12 11.5z\" fill=\"#111\"\/>\n            <\/svg>\n          <\/div>\n          <div>\n            <p class=\"nv-label\">Adresse<\/p>\n            <p class=\"nv-val\">18 RUE PARMENTIER, 06100 NICE<\/p>\n          <\/div>\n        <\/div>\n      <\/div>\n\n      <!-- Form slot -->\n      <div class=\"nv-form-wrap\">\n        <p class=\"nv-form-title\">Envoyer un message<\/p>\n        <p class=\"nv-form-note\">\n          Elementor (shortcode). \u0415\u0441\u043b\u0438 \u0441\u043a\u0430\u0436\u0435\u0448\u044c ID \u0444\u043e\u0440\u043c\u044b - \u044f \u0432\u0441\u0442\u0430\u0432\u043b\u044e \u0433\u043e\u0442\u043e\u0432\u044b\u043c \u043a\u043e\u0434\u043e\u043c.\n        <\/p>\n\n        <div class=\"nv-form-slot\">\n          <!-- Example:\n          [elementor-form id=\"1234\"]\n          -->\n          <div style=\"padding:14px;border:1px dashed #dfe3e6;border-radius:12px;color:#9aa0a6;font-size:13px;\">\n            Placez votre shortcode Elementor Form ici (exemple : <b>[elementor-form id=\"1234\"]<\/b>)\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Contact Une question sur un produit, une commande ou un retour ? \u00c9crivez-nous \u2014 r\u00e9ponse rapide sur jours ouvr\u00e9s. INFORMATION<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4439","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/netovanice.fr\/fr\/wp-json\/wp\/v2\/pages\/4439","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/netovanice.fr\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/netovanice.fr\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/netovanice.fr\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/netovanice.fr\/fr\/wp-json\/wp\/v2\/comments?post=4439"}],"version-history":[{"count":9,"href":"https:\/\/netovanice.fr\/fr\/wp-json\/wp\/v2\/pages\/4439\/revisions"}],"predecessor-version":[{"id":29151,"href":"https:\/\/netovanice.fr\/fr\/wp-json\/wp\/v2\/pages\/4439\/revisions\/29151"}],"wp:attachment":[{"href":"https:\/\/netovanice.fr\/fr\/wp-json\/wp\/v2\/media?parent=4439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}